Our Robust Managed Services

netCentrix provides cost-effective, customized IT outsourcing solutions to small to mid-sized companies around Connecticut and across the country. netCentrix provides on-site support services to numerous clients in Southern Connecticut and has proven success in providing remotely managed support services to customers across the US.

netCentrix Support Services Include:

IT Support

Even the most stable and monitored IT systems can develop problems that need to be addressed. Our staff can remotely access your organization's systems and initiate remote IT support to address problems as they arise. When remote support isn't enough, our engineers are available for onsite visits to assess problems start remediation.

Help Desk

Help Desk

We can provide on-site and remote Help Desk/Desktop support to assist your staff with a variety of applications including Microsoft Office. We offer several affordable pricing models designed to meet any budget which include several Project Management tools.

IT Security

Security

Let one of our Security Specialists inspect your technology environment, both on-premise and Cloud, and provide a detailed audit of actual and potential risks. We also specialize in HIPAA and PCI Compliance.

Server & PC Management

Server Management

Comprehensive server and desktop management to proactively update, back up and manage all of your computers and servers remotely. Every aspect of the network is monitored by remote IT support so issues can be detected before causing a problem.

Backup/Disaster Recovery

backup Services

For most businesses, data is the one of its most important aspects. Years of time and investment creating and maintaining valuable information about Customers, Accounting, production, IP, etc. can be wiped out in an instance by things like infrastructure being destroyed, malware and ransomware leaving the business vulnerable. Even with safeguards, such as Back Ups, many companies never or rarely test their reliablilty, only to learn what isn't working when a disaster happens.

Our data recovery services are foolproof and cost effective, making it the best solution to secure your business from unwanted disasters. With our extensive knowledge and familiarity with disaster recovery situations, we can setup your business to be immune to the impact of disasters. These solutions include local backup devices and Cloud services, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.

  

Virtualization

Virtualization

Transition your company to Virtual Server Technology, allowing for reduced hardware costs, increased flexibility of your systems and additional data security options. With server virtualization, you can reduce the number of servers you have in production, which will save on upgrade and energy costs.

Our virtualization services are customized for businesses of every size, and offer a wide range of services:

IT Strategic Planning

Our Engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing current and future technology needs and supporting your organization's goals.

Our IT planning service offers enterprise level strategies to businesses of every size. Our team of seasoned experts can deliver the required resources to design and implement entire projects or supplment your existing teams.

Infrastructure Management Services

  • Complete LAN/WAN design and installation
  • Office 360 migration and management
  • Troubleshooting existing network problems
  • As needed to full-time onsite technical staff to augment your IT staff
  • Cloud Design/Management

    Cloud Services offer a variety of benefits to infrastructure and process management including:

  • Agility - Add resources such as Servers when needed
  • Elasticity - upgrade current resources during peak times
  • Access Cloud resources from anywhere
  • Reduce infrastructure costs
  • We have an experienced team of architects and engineers that have transitioned our clients to Public, Private and Hybrid environments.

    Managed Server Solutions

    Let netCentrix staff manage your servers while your staff provides on-site support to keep your user community productive. We can maintain your server, network security and application(s) optimization. Comprehensive server and desktop management to proactively update, back up and manage all of your computers and servers remotely. Every aspect of the network is monitored by remote IT support so issues can be detected before problems happen.

    Rising costs maintaining your own datacenter? Our Cloud Service utilizes Azure and AWS offer a cost effective hosting platform for most applications including ERP Hosting and Disaster Recovery.

    VoIp Communications

    IP Telephony is not limited to a specific device that sits on a desk, making it possible to receive and make calls from anywhere. With auto call forwarding, call tracking, and call recording, Cloud Based phone systems offer a range of benefits previously unimaginable with landlines.